Information Privacy Policy

Issued: September 10, 2025

OBACKER Joint Stock Company commits to absolutely secure protection of customers' personal information in accordance with the company's information protection policy and Vietnamese legal regulations.

1. Purpose of Personal Information Collection

Customer information collection serves the following purposes:

  • Orders: Meeting requirements and supporting customers during the use of OBACKER services.
  • Customer care services: Including responding to requests, complaints, warranty claims, and feedback.
  • Personalization: Improving service quality based on customer data.
  • Introduction & promotion: Providing information about new products, services, and event programs.
  • Security: Preventing dangerous activities such as sabotage or impersonation.
  • Legal requirements: Collection, storage, and provision as requested by competent authorities.

2. Scope of Personal Information Usage

We collect information when:

  • Customers provide it directly on the website https://obacker.com (for example: full name, phone number, email, etc.).
  • Personal information is only used within the company internally.

3. Information Storage Duration

  • Personal data is stored until there is a deletion request from the customer.
  • In other cases, information is kept confidential on Obacker.com servers.

4. Persons or Organizations with Access to Information

At OBACKER, personal information is strictly confidential. OBACKER does not sell, share, or exchange with third parties, except in the following cases:

  • Service provider partners: Only within the necessary scope to fulfill orders, with security measures applied.
  • Affiliate/outsourcing programs: As stated in section 1, while still ensuring confidentiality requirements.
  • Legal requirements: Providing information when required by law.

5. Information of Data Collection & Management Entity

  • Business name: OBACKER Joint Stock Company
  • Address: 17 Quang Trung, Hai Chau, Da Nang
  • Phone: 0909 682 274
  • Website: https://obacker.com

6. Methods & Tools for Data Access and Modification

Customers can request access to or modification of personal information through:

OBACKER sincerely thank you for your trust.

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